Frequently Asked Questions
What is TradeMailer?
TradeMailer sends personalised letters to property owners with a recently approved planning application — meaning you reach them before other trades even know the job exists.
How does TradeMailer get the leads?
We scan planning applications daily and match them to your trade and postcode. Only real, approved projects are included.
Why do letters work better than online ads?
Because property owners actually open them. A personalised letter feels genuine, earns trust instantly and lands at the exact moment they’re choosing trades.
Do I need to chase the leads?
No. Property owners contact you directly if they’re interested — your phone number and details are on every letter.
Are the letters personalised?
Yes. Every letter is written about the property owner’s actual project and introduces your business in a friendly, professional way.
Is there a contract?
No contract. No minimum term. You control your monthly credits. You can cancel at any time.
Can I change my area or trade later?
Yes — you can adjust postcode areas, job types or your introduction letter any time.
Where does your planning data come from?
We monitor planning applications from local councils across the UK. When an application is granted, it becomes eligible for TradeMailer’s matching system.
Still have questions?
Featured Articles
TradeMailer Tips and Best Pracitices
Turn a printed letter into a direct link to your website or enquiry page, making it easier for homeowners to get in touch — and easier for you to track interest.
A dedicated phone number makes it easier to track enquiries from your introduction letters, respond quickly, and present your business professionally to homeowners.
Create a clear, professional contact point for your introduction letters, making it easier to manage enquiries, respond quickly, and see which replies are coming from your TradeMailer campaigns.
Responding quickly to enquiries from your letters builds trust, reduces competition, and greatly increases your chances of winning the work.
The key details that make an introduction letter clearer, more trustworthy, and more likely to get a response from homeowners.
How to decide how many letters to send each month based on response rates, available planning approvals, and how much work you actually want to take on.
Marketing Ideas For Tradespeople
If you only do one piece of marketing for your trade business, it should be setting up and using a Google Business Profile. It’s free, it works, and it’s often the first thing homeowners see when they search for a local tradesperson.
Simple, practical ways to ask customers for Google reviews without feeling awkward — and how to make it easy so more people actually leave them.
Simple changes you can make to your existing website to improve trust, clarity, and enquiries — without paying for a rebuild or learning anything technical.
How to use a Facebook Business Page to build trust, stay visible locally, and pick up more work without relying on ads or constant posting.