Privacy Policy

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TradeMailer is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

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By using TradeMailer, you agree to the collection and use of information in accordance with this policy.

 

Who We Are

TradeMailer is a lead generation service for tradespeople, using publicly available planning application data to send marketing letters to property owners on behalf of our users.

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What Data We Collect

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We may collect and process the following information:

Information you provide to us

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• Name

• Business name

• Email address

• Phone number

• Billing details

• Marketing content you submit (such as letter wording)

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Information we collect automatically

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• IP address

• Browser type and device information

• Pages visited and actions taken on the website

• Cookies and similar tracking technologies

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How We Use Your Data

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We use your data to:

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• Provide and operate the TradeMailer service

• Process payments and manage accounts

• Send letters on your behalf

• Communicate with you about your account or service updates

• Improve our website and services

• Comply with legal and regulatory obligations

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We do not sell your personal data to third parties.

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Lawful Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

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• Performance of a contract

• Legitimate business interests

• Legal obligations

• Consent (where required)

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Use of Planning Application Data

TradeMailer uses publicly available planning application data. This data may include property addresses and applicant names, which are used solely for legitimate marketing purposes.

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TradeMailer does not claim ownership of this data and does not guarantee its accuracy.

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Marketing Communications

We may send you service-related emails such as account updates, confirmations, and important notices.

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We will only send marketing emails where permitted by law, and you may opt out at any time.

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Sharing Your Data

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We may share data with trusted third parties only where necessary to operate our service, including:

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• Payment processors

• Printing and postal service providers

• Website and hosting providers

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All third parties are required to handle your data securely and lawfully.

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Data Retention

We retain personal data only for as long as necessary to provide our services and meet legal requirements.

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You may request deletion of your data, subject to any legal or contractual obligations.

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Your Rights

Under UK GDPR, you have the right to:

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• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent where applicable

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To exercise these rights, please contact us via the details on our website.

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Cookies

TradeMailer uses cookies to improve website functionality and user experience. You can manage or disable cookies through your browser settings.

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Further details may be provided in a separate Cookie Policy.

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Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of TradeMailer constitutes acceptance of the updated policy.

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Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact TradeMailer using the details provided on the website.